Tourism and Hospitality Skills Pass Practice

Choose role-relevant customer service, tourism product, hygiene, safety and speaking scenarios without creating a thin page for every job title.

Choose a role family

  • Front office and luggage porter
  • Restaurant and food service
  • Bar staff
  • Kitchen and commis chef
  • Housekeeping
  • General customer care and Malta tourism product

What is included

The bank now adds verified scenarios on inclusive service, accessibility, allergen hand-offs, cross-contamination, illness reporting, blood spills, unidentified chemicals, sharps, manual handling, guest privacy and fire danger.

PDC versus the sector Skills Pass

The general Pre-Departure Course and the Tourism and Hospitality Skills Pass are related but distinct study needs. If you are uncertain which applies to your job, use the course decision guide and confirm with the official portal.
Choose your hospitality role

Independent study resource. Not affiliated with or endorsed by the Government of Malta, Identità, ITS or Skills Pass.